Google has been pushing for growth in the enterprise world, but the lack of a voice phone system has made many companies reluctant. That is going to change because a new service called “Switch” is coming to Google Apps.
It’s a cloud-based business-grade phone system that offers the ability to manage call transfers to extensions, company directories, visual voicemail, and switching between devices. Things get even better with received calls in that a popup window will show not only who is calling, but also provide you with recent emails, docs you have shared, calendar events involving that person, and even recent tweets. It works on all devices and platforms such as a PC, Mac, Linux, Android, iOS, and even an old desktop phone.
Switch.Co CEO and founder, Craig Walker, is no stranger to systems like this. Back in 2007, one of his services called Grand Central was purchased by Google in 2007 and eventually utilized in Google Voice.
Swith is available now, but only as a private beta. The cost will be $15 per month per employee, which includes a free company number and unlimited domestic calls and texts.
source: Venture Beat
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