According to a report coming out of the Associated Press this afternoon, it appears that the FTC is saying T-Mobile has been charging customers hundreds of millions in bogus charges. Now this is quite surprising, and definitely not something T-Mobile wanted to be caught doing. As their whole mantra has been getting rid of fees and being straight up with their customers. And this is definitely the opposite of that. John Legere has worked hard to turn this carrier around, and has been pretty successful, but if this report is indeed true, this could really hurt Magenta.
We don’t have much information right now from the Associated Press. But if T-Mobile was indeed charging customers -knowingly – bogus charges, then it’s not going to make a bunch of their new customers less happy about switching over the Uncarrier. What will be interesting though is to see how John Legere explains these bogus charges. I’d still like some more information about these so called bogus charges though. Because I’m sure T-Mobile isn’t the only carrier to do this, but they are the only ones to be caught so far.
That’s about all the information we have on this so far, but we’ll be sure to let everyone know once we learn more about this report and what these charges actually are that T-Mobile has been charging to customers. It’s said that it was hundreds of millions in charges, so it’s not some little fee – well it could be, but they do have nearly 50 million customers. How many of you are shocked to hear this about T-Mobile? We do believe it because it is coming from the Associated Press which is not known for posting bogus stories. But we’ll need to keep an eye on this one for everyone. What does everyone think about this report?
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