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Wednesday, November 5, 2014

HTC issues apology for Hot Deal snags

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Yesterday HTC launched a new program to give people a good reason to visit their web site – nine weeks of hot deals. The first one was a doozy as HTC offered the new Nexus 9 tablet for only $199 for a 16GB model. No doubt this caused a virtual feeding frenzy on the HTC site once the sale opened up. Even with all the extra stress and frustration that goes with events like this, HTC apparently felt some of the problems people experienced went above and beyond what could be reasonably expected for a flash sale. For that, the company has issued an apology.


Through a pop up that appears if you visit the HTC Hot Deal page, HTC America President Jason Mackenzie has posted a message promising to do better in the coming weeks. According to Mackenzie, the “site did not function properly” and failed to meet the company’s goal of offering a “seamless” experience. He goes on to indicate the HTC team is working to correct the system issues so the company can continue to offer an “exciting cadence of offers” during the holiday season.


Anyone out there manage to get in on the deal? Did anyone try and experience problems with the HTC site?


source: HTC




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from Android News, Rumours, and Updates http://ift.tt/1omka6E

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