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Tuesday, May 5, 2015

Emergency Dialing Maintenance Update Coming to Nexus 6 and Moto X

According to Motorola, a maintenance release (update) is schedule to go live for the Nexus 6, Moto X (2nd gen), and Moto X (1st gen) some time in the very near future. Motorola posted a document detailing the update this morning, noting that you should apply this update “as soon as possible,” but that it corrects an issue that will probably only happen under “very rare” circumstances. 

The update fixes a situation where your phone is encrypted with a “PIN to start” setup, yet will not allow audio to pass through both ways during an emergency call. Motorola explains it as audio going only in one direction, with the phone user able to hear a dispatcher, but the dispatcher not able to hear the phone user.

Until the update hits your phone, Motorola offers the following solution:

  • Keep your phone powered on. Once the phone is fully powered on, this situation does not happen.
  • If you must power your phone off regularly, disable “PIN to start” until you have applied the update.
  • If you must power on your phone to place an emergency call and do have PIN-to-start enabled, enter the start PIN and allow the phone to boot completely before placing the call.

To see the full details of the issue, be sure to hit up the source link below.

Via:  Motorola
Cheers Andy!

Emergency Dialing Maintenance Update Coming to Nexus 6 and Moto X is a post from: Droid Life



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